Turnaround time

I usually have an order out within a week, depending on how busy I am it can take anywhere up to 2 weeks.

For customised orders especially with the remembrance cushions & lap throws, it can take up to between 10 & 12 weeks to get to you, of course we will keep you posted with your treasured items. 

Postage Delivery Times

All orders are sent with An Post, unless otherwise stated, for larger orders we will contact DPD. 

The timeline below is the approximate delivery times as per their website for an post. Please note there can be unexpected delay’s around the holidays. 

Ireland: Next working day – 3 working days
UK: 3 – 5 working days
Europe: 3 – 5 working days
United States: 7 – 14 working days
Australia: 7 – 14 working days
Rest of the world: 7 – 14 working days

Please note that there might be tax’s and duties applicable in your own country, these are paid by the customer.

Returns:

In the case of customised orders:

In the case, where orders have been customised it is not possible to return goods, unless it is faulty.

Otherwise there is a 30 day return policy.  Keeping in mind that all tags are still on the pieces and that they are not worn or damaged please and thank you.

Caring for your Irish Handmade pieces:

As most pieces are handmade to order; shape and size may vary slightly with each piece designed.

Here at Irish Handmade, I have tried to show the true colours in each photo but please note these may vary slightly.

All of our unique pieces are not toys and may have small parts not suitable for children so please handle with care.

For our unique tapestries / wall hangings and woven scarves created here at Irish Handmade, were applicable the fringe at the end of your products can be tidied up by combing or steaming it gently this will freshen it up, depending on what materials are being used.

With all of our pieces, there will be care instructions included in the package.